By Greg Johnson. It’s no secret that auto dealerships have become subject to increased regulation over the past several years, primarily in the areas of consumer advertising, consumer finance and consumer privacy. Although the recession of 2007-2009 was primarily related to mortgage financing, regulatory agencies such as the Consumer Financial Protection Bureau (CFPB) (created by the Dodd-Frank Act in 2010), Department of Justice (DOJ), Federal Trade Commission (FTC) and state attorney’s general are focusing on auto dealership financing as well. While the CFPB does not have regulatory authority over auto dealerships, they are exercising indirect authority through their authority over lenders that buy retail installment contracts from dealers. In addition, the CFPB has collected a great deal of information on the dealership industry that they, in turn, share with other government agencies that do have regulatory authority over dealers.
At present, the CFPB is attacking the dealer reserve, where dealerships typically add one percentage point or two to a lender’s wholesale interest rate as compensation for facilitating the indirect financing. The CFPB contends the dealer reserve system has led to unintended lending discrimination and wants to impose a flat fee system. Next up, the CFPB will probably attempt to regulate the pricing of ancillary F&I products sold by dealerships. The CFPB has been collecting data and will likely claim that charges for certain products by some dealerships exceed their value and will attempt, through enforcement actions, to impose retail price caps.
Meanwhile, dealerships must comply with all existing federal, state and local laws and regulations that pertain to the sale and financing of motor vehicles and the non-public, personally identifiable information provided to the dealership by its customers. This is an absurdly large and exceptionally complex task, even for large auto dealerships who employ in-house legal counsel. Below is a list of my top 51 laws and regulations that auto dealerships must thoroughly understand (and should incorporate into their Compliance Management System (CMS)) to avoid liability, whether in the form of consumer litigation or regulatory enforcement actions. Keep in mind that this list is not all-encompassing (it’s only my top 51) and each law or regulation cited has many sub-sections (i.e., even more laws and regulations):
- Federal Trade Commission Advertising Rules
- State Advertising Laws & Regulations
- CAN SPAM Act & FTC E-Mail Rules
- CAN SPAM Act & FCC Texting (Internet Domain)Rules
- Telephone Consumer Protection Act & FCC Regulations
- Federal Trade Commission Texting (Phone) Rules
- Federal Trade Commission Autodialer Rule
- Federal Trade Commission Do Not Call Rule
- Telemarketing and Consumer Fraud and Abuse Prevention Act
- Federal Trade Commission Telemarketing Sales Rule
- Deceptive Mail Prevention and Enforcement Act
- Junk Fax Prevention Act & FCC Regulations
- Gramm-Leach-Bliley Act (GLBA) & Regulations
- Federal Trade Commission Privacy (Notice) Rules
- Federal Trade Commission Privacy (Information Sharing) Rules
- Federal Trade Commission Information Safeguards Rule
- Federal Trade Commission Pretexting Provisions
- FACTA Red Flags Rule (Identity Theft Prevention Program)
- FACTA Information Disposal Rule
- Federal Trade Commission Section 5 UDAP Prohibitions
- Computer Fraud and Abuse Act (CFAA)
- Electronic Communications Privacy Act (ECPA
- Driver’s Privacy Protection Act (DPPA)
- Truth & Lending Act & Regulation Z
- Consumer Leasing Act & Regulation M
- State Retail Installment Sales Acts-Disclosure
- State Retail Installment Sales Acts-Usury
- Equal Credit Opportunity Act-Discrimination
- Equal Credit Opportunity Act-Adverse Action
- Fair Credit Reporting Act-General Provisions
- Fair Credit Reporting Act-Adverse Action
- Federal Trade Commission Credit Practices Rules
- Federal Trade Commission Risk-Based Pricing Rule
- State Insurance Statutes & Regulations
- State Service Contract Statutes & Regulations
- Electronic Funds Transfer Act & Regulation E
- IRS Form 8300 Cash Reporting Rule
- USA PATRIOT Act and OFAC Requirements
- Servicemembers Civil Relief Act
- Fair Debt Collection Practices Act
- Uniform Commercial Code (Repossession)
- State Consumer Fraud Prevention Acts
- State Unfair & Deceptive Trade Practices Acts
- Federal Network Security and Data Privacy Laws
- State Network Security and Data Privacy Laws
- Federal and State Odometer Acts
- State Title Branding Laws
- Federal Trade Commission Used-Car Rule
- Magnuson-Moss Warranty Act
- State New Vehicle Lemon Laws
- State Dealership Licensing Laws & Regulations
This blog is for informational purposes only. By reading it, no attorney-client relationship is formed. The law is constantly changing and if you want legal advice, please consult an attorney. Gregory J. Johnson ©All rights reserved. 2015.
Wow, this is kind of scary for our clients!
Peder Melin
Wells Fargo Insurance 400 Hwy 169 South, 8th Fl Minneapolis, MN 55426 Office 952-242-3125 Cell 612-618-9958 https://wfis.wellsfargo.com/ProductServices/Commercial
Yikes!
What other industry has price caps on their products and services? Once again, big, fat bloated government over-stepping their authority. Instead of going after car dealerships, go after healthcare companies, doctors and hospitals…